ElevenLabs
CursorVerified interview challenge
Pilot proposal: airline operations rescheduling
Turn customer discovery into a pilot for an airline's disruption-handling workflow.
Unlock with Full AccessThe challenge
An airline wants help with the coordination work caused by schedule changes and broken aircraft. Its technology sponsor is enthusiastic, while the operations lead is sceptical after earlier pilots failed on difficult cases. Propose a bounded pilot that can be integrated with the existing system and judged against operational results.
- Your team owns the integration
- The customer can provide API access and a systems contact, but has no data-engineering capacity for implementation.
What you'll practise
Scoping the pilot
Choose disruption types that the available team and timeline can address.
Customer alignment
Account for the sponsor's goals and the operations lead's concerns about edge cases.
Measuring value
Connect success criteria to operator work and the decision about a production contract.
Define what the pilot will test and what the customer can expect.