Based on real interviews
Investigate a stalled coding-agent rollout
Find out why usage did not stick before recommending whether a customer should expand its pilot.
Unlock with Full AccessThe challenge
A coding-agent pilot launched through engineers' existing IDEs. Usage was high in the first week, then fell sharply and stopped recovering. The customer decides next week whether to expand or leave, and you have dashboards, event logs and access to the engineers to investigate what happened.
The headline decline is not yet an explanation. This case asks for the checks you would make before advising the customer, with each check tied to what its result would change about the decision.
What you'll practise
Adoption diagnosis
Separate explanations that call for different changes to the pilot.
Decision-led investigation
Connect each check to the customer's expansion decision.
Explain which evidence you would inspect and what each result would change.